Frequently Asked Questions - Holidays Edition!

Hey fam! We know there is so much noise on the internet, especially this time of year, so I've compiled all of the holiday information into this page! Read all the way to the bottom for a special code.

What's your roasting/shipping schedule for the holidays?

We are still roasting Mondays, Tuesdays, and Wednesdays. It's really important to us to be able to ship coffee by Thursday so that in most cases it reached its destination by the weekend. We sometimes have to add on a roasting day on Thursday, but we can usually get it all done Wednesday.
This means that if you place an order after Wednesday at 8am, it will not be roasted until the following Monday. If you need something in a hurry, the Lab always has coffee on the shelves!
**Thanksgiving: We will roast everything Monday and Tuesday, then ship and delivery locally on Wednesday. This allows us to get shipping out the door before the holiday. 
**Christmas: All orders need to be placed by December 13th and will ship by December 15th in order to be received by Christmas. We can't guarantee shipping (as you can understand with the way the world is right now) in any way. The roastery will be closed the 20th-24th to allow the roasting crew some time off after the late nights and early mornings that make up the holiday season for them. You can still order online, but they will not be roasted until December 27th.

When will the Coffee Lab be open around the holidays? 

The Coffee Lab is open Monday through Saturday 7am-2pm. Closed Thanksgiving Day and Christmas Day, but open otherwise! Come join us for a coffee with your visiting family and friends.

What's up with your holiday blend and the goat?

Our 2021 holiday blend, Kutoa, has been a hit so far and we've absolutely loved sharing about the awesome organization we are supporting this year. All information can be found on the product page, including the details about the shenanigans we're performing at each 100lb roasted milestone.

Will you have an open house?

Our open house has a special place in our hearts because we hosted this event even before our space was built out. We invited customers and friends in when it was just studs and asked you to make your mark on our space two years before we had a coffee shop. So YES! Our open house is scheduled for December 11th 10am-3pm, the same time as the Maker's Market which will be held at the Hitchin' Post. There will be specials and samples and tons of fun, as well as two bakers popping up in the Lab! Abigail's Cookies and Cakes and Level 400 Cookies will be on hand with all of their goodies. 

Will you have any Black Friday/Cyber Monday sales? 

You betcha! There will be sales on Cup of Coa, Kutoa, and merchandise in store and online all weekend. This will be our only sale this season, so stock up! Sign up for our emails here and you'll get a reminder on Black Friday, but here's the scoop:

  1. Buy 5 Get 1 Free Cup of Coa - choose buy 5 get 1 free under "options"
  2. Kutoa 15% off - use code GOATSALE to get the discount
  3. Merch Box - automatic 15% discount when purchasing three of the following merch items: shirts (yes, including the new Be A Good Human shirt!), hats, airscapes, Klean Kanteens, Good Life mugs.

What's up with the French Press Kit?

We had such great reviews on this summer's Cold Brew Kits that we decided to offer a winter version. Due to supply chain issues, we are offering our French Press Kits as a pre-order only, and they will ship or be available for pickup on December 2nd. If there are any leftover, they will be available for purchase at our open house.

When will your winter drink specials launch?

Black Friday! Tall Josh has been crafting and creating and is pumped to launch some fun drinks for the winter season.
As a thank you for taking the time to read up on all of this, use code HOLIDAYFAQ to get 10% off one item (excluding Megan Schroll mugs).