Frequently Asked Questions
Our corner of the internet for collecting information.
From roasting schedules to grind size to wholesale coffee, we've got you covered.
Feed your curiosity here:
What coffee equipment do I need?
We collected all our recommended grinders, brewers, filters, and extras here, on our page How to Get What You Want - At Home Grinding and Brewing.
What's the best way to order coffee?
A) If you're a member of the general coffee-drinking public (hey, friend!) order right here from our website and your coffee will be freshly roasted to order the following Tuesday. In most cases, you'll receive your coffee by the end of the week. It's worth the wait for the freshest coffee possible!
Another frequently asked question is if we accept orders via text or email. No, it's really best to do it on the website, because our entire roasting and fulfillment process is based off the information gathered here! If you have a unique request, however, such as placing an order for a sales tax exempt organization, reach out to hello@normalroasting.company for more details.
B) If you're a coffee shop owner, business owner, or someone interested in ordering coffee in bulk, hey there! Contact us using the contact form on our wholesale page here, and we'll get back to you with more information shortly!
Is Normal open to the public?
The Coffee Lab, which was the coffee shop in front of our roastery in Burwell, Nebraska, is no longer open to the public. Please feel free to browse our online store for all of your favorite coffee and merchandise.
The roastery (in the back of our shop) is running Monday-Friday most weeks, and we can give tours if one of the roasting staff is on site. If you would like to schedule a time to tour the roastery, email us using the contact form here.
Do you deliver locally? How do I make that happen?
We deliver anywhere in the city limits of Burwell and Ord on Thursdays. Simply choose local delivery on the shipping confirmation page and write in the note box with the location you'd like it delivered to.
What's the roasting schedule?
We roast our coffee to order, which means it's as fresh as possible when you receive it. When you place an order, you can expect to receive your coffee within a week. If you're wanting your order to be delivered locally, make sure your order is in before Wednesday to give the roastery crew enough time to process it.
How do I become a subscriber?
To subscribe to our monthly coffee subscriptions, just go to the product you love (a few seasonal specials are not currently offered for subscription) and place your order for Subscribe & Save. You can select your desired frequency, and it will auto-renew regularly, with your coffee roasted fresh and sent to you seamlessly so that you never run out of Normal!
We also have a special rotating subscription box with two 12oz medium roast coffees that change monthly. You'll never get decaf, light, or dark roasts, and this is a great way to get our holiday or summer specialty coffees in a subscription.
Where can I drink some Normal coffee?
Our delicious beans are currently being served at the following locations in Nebraska, Iowa, and South Dakota (in alphabetical order by town):
The Dotted Daisy - Albion, Nebr.
The Market and Mill - Anselmo, Nebr.
Crossroads - Atkinson, Nebr.
Black Magic Coffee - Battle Creek, Nebr.
Howdy Coffee Co - Broken Bow, Nebr.
Sandhills Suites - Burwell, Nebr.
The Flower Barrel and Coffeehouse - Fullerton, Nebr.
Brick Road Boutique - Geneva, Nebr.
Barista's Coffee House - Grand Island, Nebr.
Pham's Coffee and Boba - Grand Island, Nebr.
Hatchery - Henderson, Nebr.
LucKy Comics - Kearney, Nebr.
1893 Coffee & Cream - Lincoln, Nebr.
The Farmer's Wife Boutique & Coffee Co - Lindsay, Nebr.
Dragonfly - Milford, Nebr.
Embers Bakery & Cafe - McCook, Nebr.
Buffalo Creek Coffee Shop - Meadow Grove, Nebr.
Downtown Coffee & Cream - Onawa, Iowa
Hey Honey Boutique/Buzzed Coffee Co - Ord, Nebr.
The Nook - Scribner, Nebr.
Locals - Spencer, Nebr.
You'Nique Brew - Summerset, South Dakota
Allsorts - Sutherland, Nebr.
Anthem Coffee Co - Thedford, Nebr.
Gritty Coffee Co - Valentine, Nebr.
Plus, our coffee is currently in the following grocery stores:
Grocery Kart - Broken Bow, Nebr.
Grocery Kart - Ord, Nebr.
Speed's Apple Market - Ord, Nebr.